UNA VILLA AMALFI - REGULATION

Please read carefully

Dear Guest,
the Staff of Una Villa Amalfi would like to welcome you and share the House Rules with you.
Please read these Regulations and Code of Conduct carefully. Guests are requested to follow them in order to avoid disturbing others or harming the environment.
Most importantly, this facility hosts the many guests who have chosen to stay here so we ask you to respect it and care for it as if you were in your own home.
In order to make sure that everyone enjoys their holiday, we request you not only observe legal requirements but to use your conscience and respect your fellow guests as well.

These regulations are deemed to be read and understood in their entirety before or at the time of making a reservation via this website.

 Check-in / Check-out

Guests must provide identification documents at their arrival for registration unless these documents have already been sent via e-mail for express check-in.
For security reasons, guests are not allowed to bring people who are not registered guests into their rooms at any time without the express prior permission from the reception office. These are also required to show their ID documentation.
Upon your arrival you will be asked for your credit card number (if not already provided during online reservation procedure) as a guarantee for any damage and removal within the rooms.

Hours:

Check-in: from 2 p.m. to 7 p.m.

Check-out: by 10.30 a.m.

Late Check-out

For late check-out, a supplement equal to 30% of the room rate is required for check-outs until 2pm, and a supplement equal to the full room rate is requierd for check-outs after 2pm.

NOTE: Late check-outs cannot be guaranteed due to the limited number of rooms, but requests will be considered according to availability.

 Children & Minors

WARNING: Structure suitable for ADULTS ONLY. Only guests aged 16 years and over are admitted.

Una Villa is only intended to be occupied by adults. Should children or minors be present in the facility for exceptional reasons, their Parents (or legal guardians) are to be held responsible for their children’s conduct inside the Villa and must supervise them at all times. Do not leave children alone in the bedrooms and various common areas. Ensure that their behaviour does not disturb the other guests in any way. More specifically, children are not to be disruptive and must use the bathrooms and the equipment the Villa places at the disposal of its guests in a proper manner.

Pets

WARNING: Pets are NOT allowed in the facility.

 Rooms

Smoking is strictly forbidden in every room of the facility.

Rooms are cleaned daily if the guest vacates the room. If the room is occupied, it will be cleaned the following day.
The linen in the rooms is changed every 4 days unless an exception is made.
To limit the environmental impact of frequent washing of bath towels, they will only be replaced if left on the floor or in the sink.
An extra fee is applied for a more frequent change in bed linens and bath towels without a specific reason.

 Breakfast

The breakfast choice and time slot is done by filling out the Menu you will find in each room.
By 7 p.m. the day before, guests are requested to hang the Menu outside their room or leave it at reception (only if someone of the STAFF is present), so breakfast can be prepared in time the following morning.
Breakfast is always served in the room, or, if possible and subject to availability, on demand in the Solarium area.

 Damage & Theft

Anyone who damages the building, property, equipment etc. will be held legally responsible, pursuant to applicable regulations.
Intentional theft and damage will be reported immediately to the Authorities.
The Staff of Una Villa Amalfi inspects rooms upon departure. The cost of replacements or damage repair or misplacement of keys will be charged to the guest’s final bill.
It is strictly forbidden to take anything found in rooms, bathrooms or other rooms in the facility outdoors. The value of the stolen objects will be charged to our guests.
In case the guest has access to the car park, a fee of € 140,00 per gate radio-control unit will be charged in the event of loss (€ 65,00 in case of damage).

 Noise & Rest

Behaviour, activity, games as well as the use of devices inside the Villa that might disturb other guests are to be avoided at all times.
Please do not slam doors shut and keep the volume of the television low.
These are some simple rules to ensure that resting guests are not disturbed.

 Amendments to Regulations

The Staff of Una Villa Amalfi reserves the right to change these rules for reasons of expediency and the function of services. Any changes will be posted in the reception hall as well as on the Una Villa website.
If guests fail or refuse to comply with one or more points on this list of facility regulations, Una Villa will be obliged to cancel their accommodations and the related contract as well as the related financial and legal consequences unless the failure or refusal to comply with these regulations results in notifying the Authorities.
In that case, there is reason to suppose a crime has been committed.